Privacy Policy

Last updated: 1st March 2026

SensWear (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, purchase our products, or interact with us.

This policy complies with the EU General Data Protection Regulation (GDPR) and applicable Finnish data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

Sensera Technologies Oy
Registered in Finland
Business ID: 3539078-2
Address: Helsinki, Finland
Email: contact@sens-wear.com
Website: https://sens-wear.com

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

a) Contact and Identity Information

  • Name

  • Email address

  • Phone number

  • Company or university affiliation

  • Billing and shipping address

b) Order and Transaction Information

  • Products purchased

  • Payment status

  • Invoices and transaction history

c) Technical and Usage Information

  • IP address

  • Browser type and device information

  • Pages visited

  • Cookies and analytics data

d) Communication Data

  • Messages sent through contact forms

  • Email correspondence

  • Support inquiries

We do not intentionally collect sensitive personal data.

3. How We Collect Data

We collect personal data when you:

  • Place an order through our website

  • Contact us via email or forms

  • Subscribe to newsletters

  • Request technical support

  • Browse our website (via cookies and analytics tools)

4. Legal Basis for Processing (GDPR Article 6)

We process personal data under the following legal bases:

  • Contractual necessity – to process orders and deliver products

  • Legal obligation – accounting and tax compliance

  • Legitimate interest – improving services, fraud prevention, security

  • Consent – marketing emails and optional cookies

You may withdraw consent at any time.

5. How We Use Your Data

We use your personal data to:

  • Process and fulfill orders

  • Provide technical support

  • Communicate regarding purchases

  • Improve our website and services

  • Send newsletters (if subscribed)

  • Comply with legal and tax obligations

We do not sell your personal data to third parties.

6. Payment Processing

Payments may be processed by third-party payment providers (e.g., Stripe, PayPal, or other providers). We do not store full credit card information on our servers. Payment providers process data in accordance with their own privacy policies and security standards.

7. Data Sharing

We may share personal data with:

  • Shipping and logistics providers

  • Payment processors

  • Hosting and IT service providers

  • Accounting and legal service providers

All third parties are required to process personal data securely and in compliance with GDPR.

We may disclose data if required by law or regulatory authorities.

8. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • EU Standard Contractual Clauses

  • Adequacy decisions by the European Commission

9. Data Retention

We retain personal data only as long as necessary for:

  • Fulfilling contractual obligations

  • Accounting and tax compliance (typically 6–10 years under Finnish law)

  • Resolving disputes

When data is no longer required, it is securely deleted or anonymized.

10. Cookies and Analytics

We use cookies to:

  • Ensure website functionality

  • Analyze website traffic

  • Improve user experience

You may manage cookie preferences through your browser settings or via our cookie banner.

We may use analytics tools (e.g., Google Analytics) to collect aggregated usage data.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Secure hosting environments

  • Encrypted connections (HTTPS)

  • Access controls

  • Restricted internal access

However, no system is completely secure. Users transmit data at their own risk.

12. Your Rights Under GDPR

As an EU data subject, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, contact: contact@sens-wear.com

You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman.

13. Marketing Communications

If you subscribe to our newsletter:

  • You may unsubscribe at any time via the unsubscribe link

  • We will not send marketing emails without your consent

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last updated” date.

16. Contact Us

If you have questions regarding this Privacy Policy or your personal data, please contact:

Email: contact@sens-wear.com
Website: https://sens-wear.com