Terms and Conditions

Last updated: 1st Feb 2026

Welcome to SensWear. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, hardware development kits, software, documentation, and related services (collectively, the “Services”). By accessing our website or purchasing our products, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Services.

1. Company Information

SensWear is operated by Sensera Technologies Oy, registered in Finland, with its principal place of business in Helsinki.

For inquiries, please contact:

Email: contact@sens-wear.com
Website: https://sens-wear.com

2. Products and Intended Use

SensWear provides modular wearable development kits, hardware components, firmware, and software tools designed for research, prototyping, and development purposes.

Our products:

  • Are intended for research and development use only.

  • Are not certified medical devices.
  • Must not be used for clinical diagnosis, treatment, or life-critical applications.
  • Are not intended for consumer health decision-making.

Users are solely responsible for ensuring compliance with applicable laws, regulations, and ethical approvals when using SensWear products in research or experiments.

3. Orders and Payment

All orders placed through our website are subject to availability and acceptance.

  • Prices are listed in EUR unless otherwise stated.
  • Applicable taxes, customs duties, and import fees are the responsibility of the buyer.
  • We reserve the right to modify prices at any time without prior notice.
  • Full payment is required before shipment unless otherwise agreed in writing.

We reserve the right to refuse or cancel any order at our discretion.

4. Shipping and Delivery

Shipping timelines are estimates and not guarantees.

  • Delivery times may vary depending on destination and customs procedures.
  • SensWear is not responsible for delays caused by carriers or customs authorities.
  • Risk of loss transfers to the buyer upon shipment.

5. Returns and Refunds

If you are not satisfied with your purchase, you may request a return within 14 days of delivery.

Conditions for return:

  • Product must be unused and in original packaging.
  • Customer is responsible for return shipping costs unless the product is defective.
  • Custom-built or modified kits may not be eligible for return.

Refunds are processed after inspection and approval of returned items.

6. Warranty Disclaimer

SensWear products are provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted operation,
  • Error-free firmware or software,
  • Suitability for a specific research outcome.

To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

7. Limitation of Liability

To the fullest extent permitted by law:

  • SensWear shall not be liable for indirect, incidental, special, or consequential damages.

  • Our total liability shall not exceed the amount paid for the purchased product.

Users assume full responsibility for the design, implementation, and consequences of their experiments or applications built using SensWear.

8. Intellectual Property

All website content, documentation, branding, and design elements are the intellectual property of SensWear unless otherwise stated.

Certain hardware and software components may be released under open-source licenses. In such cases:

  • The applicable open-source license terms govern usage.

  • Users must comply with those license requirements.

Unauthorized reproduction or distribution of proprietary materials is prohibited.

9. User Responsibilities

You agree to:

  • Use the products in compliance with applicable laws and regulations.

  • Obtain required ethics approvals for human subject research.

  • Ensure safe handling and operation of electronic hardware.

  • Not reverse engineer proprietary firmware unless explicitly permitted under open-source terms.

10. Privacy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect and process personal data.

11. Modifications to Terms

We reserve the right to update these Terms at any time. Updated versions will be posted on our website with a revised “Last updated” date.

Continued use of our Services after changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Finland, without regard to conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Helsinki, Finland.

13. Contact Information

If you have questions regarding these Terms, please contact:

Email: info@sens-wear.com
Website: https://sens-wear.com